Policies

SHIPPING POLICY

All orders typically ship within 3-5 business days, ensuring prompt delivery to your doorstep. Thank you for your patience as we prepare your items!

RETURN POLICY

All purchases and sales cannot be refunded unless shown to be defective or damaged within 1 week of the arrival of the delivery. To contact us about refunds and item exchanges, please reach out to our email team:

hvnlystars2023@gmail.com

Hvnlystars is not responsible for any lost, unclaimed or damaged packages and recommend contacting USPS for more information. 

 

TERMS OF SERVICE

OVERVIEW

By consenting to [Hvnly Stars] SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies.

Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider.

Message and data rates may apply.